Privacy Policy
Processio Solutions are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
The purpose of this statement is to set out how we use any personal information that we may obtain from you via our website. You may opt out of receiving information from us at any time by emailing us: info@processio.co.uk
Use and Collection of Personal Information
Processio Solutions uses the information collected from you to provide quotations and contact you by post, email or telephone to provide business updates and marketing information which we believe may be of interest to you and your business. When contacting us, you consent to us maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we stop promoting our services.
Processio Solutions Ltd also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Processio Solutions will be acting on the instruction of its client and will work hard to ensure that the client is fully GDPR compliant.
The information Processio Solutions Ltd holds about you and your business includes the information you have provided to us, any sales transactions and any third-party information we have obtained about you from public sources and our own suppliers.
Processio Solutions Ltd only collects the information needed to provide you with services and your marketing preferences and we do not sell or broker your data. However, we may receive information about you that has purchased from a third-party list broker, on behalf of a client.
Website
Generally, you can visit our website without telling us who you are and without revealing any information about yourself. However, if you choose to use the “Contact Us” page, we will collect and store this data to enable us to contact you.
Cookies
We collect information directly from you in several ways. One way is through our use of “cookies”. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.
We use cookies generated by Wix in order to manage user logins and other core administrative features. These are considered essential for the operation of this website.
The rules about cookies on websites have changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site may not work. Likewise, you may not be able to use some products and services on other websites without cookies.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit https://www.allaboutcookies.org.
Security
We endeavour to take all reasonable steps to protect your personal information However, we cannot guarantee the security of any data that you disclose online, and we will not be responsible for any breach of security unless this is due to our negligence or willful default.
Consent
Through agreeing to this privacy notice you are consenting to Processio Solutions Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing info@processio.co.uk
Disclosure
Processio Solutions Ltd may on occasion pass your personal information to third parties exclusively to process work on its behalf. We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
Processio Solutions Ltd do not broker or pass on information gained from your engagement with us without your consent. However, we may disclose your personal information to meet legal obligations, regulations or valid governmental request. We may also investigate any irregularities to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Processio Solutions Ltd, its clients and/or the wider community.
Retention policy
Processio Solutions Ltd will process personal data for the duration of any contract and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.
General
You have the right to see personal data (as defined in current data protection legislation including GDPR) that we keep about you upon receipt of a written request. Such requests will be handled as detailed in our Data Subject Access Request Policy.
In the event that you wish to complain about how we have handled your personal data you may also make a formal complaint in writing and we will look in to your complaint and work with you to resolve the matter.
Any requests in line with the above should be sent to in info@processio.co.uk
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the ICO and file a complaint with them https://ico.org.uk/concerns/handling/